FAQ

Your Auto Parts Questions, Answered

1. Do you stock parts for all car makes and models?

Yes, Wellfit Auto Parts supplies a wide range of aftermarket and replacement parts for most major car brands, including Toyota, Ford, Holden, Nissan, Mazda, Hyundai, and more. If you’re unsure about compatibility, our team is here to help you find the right fit.

2. Are your auto parts brand new or refurbished?

All our products are brand new and sourced from trusted suppliers. We pride ourselves on delivering high-quality, durable parts that meet or exceed OEM specifications.

3. How can I be sure the part fits my vehicle?

You can use your vehicle’s registration number or VIN during checkout, or contact us directly. Our fitment experts can verify compatibility before you place an order.

4. Do you offer warranty on your auto parts?

Yes, most of our products come with a standard 12-month warranty. Specific warranty terms can vary depending on the part, so please refer to the individual product page or contact our team for details.

5. How quickly do you ship orders?

We dispatch most orders within 1 business day from our Australian warehouse. Delivery times vary by location, but we aim to get your parts to you as quickly as possible with full tracking provided.

6. Can I pick up my order in person?

Yes! Local pickup is available from our Melbourne location. Simply choose the “Click & Collect” option at checkout and we’ll notify you once your order is ready.

7. What payment methods do you accept?

We accept major credit cards, PayPal, Afterpay, Zip, and bank transfers—so you can choose the payment option that suits you best.

8. Do you ship Australia-wide?

Absolutely. We deliver auto parts across all states and territories including Victoria, NSW, Queensland, South Australia, Western Australia, and Tasmania.

9. What if the part I ordered doesn’t fit or I need to return it?

No worries—our hassle-free return policy allows you to return most unused parts within 30 days. Please contact us to arrange a return or exchange.

10. Can you help with bulk or trade orders?

Yes, we offer special pricing and support for mechanics, workshops, and trade customers. Get in touch to open a trade account or request a bulk quote.